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Our dedicated support team is always available to help you with any questions or concerns.
Frequently Asked Questions
How do I know tickets are authentic?
All tickets on our platform go through a rigorous verification process. We use advanced authentication technology and manual verification to ensure 100% authenticity.
What if an event is canceled?
If an event is canceled, you’ll receive a full refund within 5-7 business days. We also offer event insurance for extra protection.
How quickly will I receive my tickets?
E-tickets are delivered instantly after purchase. Physical tickets are shipped 1-2 weeks before the event via secure courier.
Can I resell my tickets?
Yes! Our platform makes it easy to resell your tickets safely. We handle the entire process including payment processing and buyer verification.
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Our customer support team is standing by to assist you with any urgent matters.