Transfer Tickets on Ticketmaster
Follow this easy step-by-step process to securely hand over your Ticketmaster tickets to friends or family members.
Transfer tickets on Ticketmaster is one of the easiest and safest ways to share event access with your friends, family, or trusted buyers. Whether someone can’t make it to the show or you simply need to send the tickets to another person, Ticketmaster’s digital transfer system keeps your information secure and ensures your tickets remain valid.
This step-by-step guide by USA Tickets Exchange walks you through everything you need to know about how to transfer tickets on Ticketmaster, including eligibility requirements, best practices, and troubleshooting tips for a smooth experience.
Understanding Ticket Transfer Eligibility
Before you begin, it’s important to confirm whether your tickets can be transferred. Some venues, artists, or ticket types may restrict transfers.
Tickets are usually eligible if:
- They are listed as Transferable inside your Ticketmaster account
- They are standard digital tickets (not will-call or paper-only)
- The event organizer allows person-to-person transfer
- Tickets have already been fully delivered to your account
If you don’t see a Transfer button, the tickets may be non-transferable. You can check the event details or contact support for clarification.
Step-by-Step Guide: How to Transfer Tickets on Ticketmaster
Follow this simple process:
On the Mobile App
- Open the Ticketmaster App
- Log in using your registered email ID
- Go to My Events → select the event you want to transfer
- Tap Transfer
- Choose the ticket(s) you want to send
- Enter the recipient’s name + email address
- Review details and tap Send
On Desktop/Web Browser
- Visit Ticketmaster.com and sign in
- Open My Account → My Tickets
- Select your event
- Click Transfer Tickets
- Enter recipient information
- Confirm transfer
The recipient will receive an email invitation to accept the tickets. They must sign in or create a Ticketmaster account to claim them.
Why Ticket Transfers Are Safe on Ticketmaster
- Barcodes refresh automatically after transfer — preventing duplication
- You remain the owner until the recipient accepts the transfer
- Transfers are trackable inside your account
- No physical ticket handoff needed
This ensures your tickets stay secure and scam-free.
Important Things to Keep in Mind
- Once accepted, the transfer cannot be reversed
- Your tickets will disappear from your account after acceptance
- Make sure the recipient uses the same email you entered
- For third-party marketplace tickets, transfer rules may vary
- Some festivals and international events enforce ID verification — review event terms before sending
Need Help? Ticketmaster Phone Support Information
If you face issues with transfer tickets on Ticketmaster, contacting support may help with:
Lost or missing tickets
Technical glitches during transfer
Account access issues
Event postponements or cancellations
Delivery delays and barcode errors
Main Customer Service Lines:
General Support: 1-800-653-8000
Accessibility Services: 1-800-653-8000
Group & Corporate Sales: Contact the venue directly
Best Times to Contact Support
To avoid long wait times:
| Priority | Best Time |
| Tue–Thu, 10 AM–2 PM EST |
| Monday & Friday mornings |
| Weekends & Monday Afternoons |
| Huge on-sale days + event day |
Alternative Support Options
If calling is difficult, try:
Ticketmaster Help Center – quick articles & FAQs
Live Chat – available on web/app during business hours
Social Media Support via Facebook & X customer service handles
These are much faster for non-urgent issues.
Quick Troubleshooting Tips
| Problem | Solution |
| Transfer button missing | Tickets not delivered yet OR non-transferable |
| Email not received | Ask recipient to check spam + retry |
| Wrong email entered | Cancel transfer (if not accepted) and resend |
| Recipient cannot open tickets | Ensure latest app version installed |
Transferring tickets on Ticketmaster is a smooth, secure, and reliable way to share entry with someone you trust. Always double-check eligibility and event rules to avoid issues later. And if you ever need professional support with ticket transfers, USA Tickets Exchange is here to guide you every step of the way.
Quick Tips
- Check transfer eligibility before promising tickets to someone
- Transfer at least 24-48 hours before the event
- Always double-check the recipient's email address
- Keep transfer confirmation emails as proof
Related Guides
Quick Tips
Always verify ticket authenticity and use official platforms when possible. Be cautious of scams and unusually low prices.
Still Have Questions?
Our expert support team is here to help you with any ticket-related inquiries