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Transfer Tickets on StubHub

Learn how to Transfer Tickets on StubHub confidently with our easy, step-by-step transfer guide for friends or family.

Transferring tickets on StubHub is a convenient way to share event access with friends, family, or trusted buyers. Whether you canโ€™t attend the event anymore or simply want to send tickets to someone else, StubHub makes the process smooth when eligibility conditions are met. This guide explains everything you need to know โ€” including transfer rules, troubleshooting tips, and how to reach support if issues arise.

Understanding StubHub Ticket Transfer Eligibility

Before starting the transfer, make sure:

  • The ticket format supports transfer (mostly mobile tickets and digital delivery types).
  • The event organiser allows ticket transfer for that specific event.
  • Your tickets are already delivered and visible in your StubHub account.
  • Your account information (email, phone number) is verified
Main Customer Service Lines:
  • General Support: 1-866-788-2482
  • Group Sales: Contact the venue directly
  • Corporate Sales: Available through venue partners

Step-by-Step: How to Transfer Tickets on StubHub

Follow these simple steps inside the app or website:

  1. Log in to your StubHub account
  2. Go to My Tickets
  3. Select the event you want to transfer
  4. Choose Transfer Tickets
  5. Enter the recipientโ€™s name and email address correctly
  6. Confirm the ticket selection and tap Send

The recipient will receive an email to accept the tickets. Once they accept, the tickets move to their account โ€” and they become responsible for attending the event.

When to Contact Support Instead of Transferring Online

While most transfers are instant, sometimes assistance is required:

  1. Tickets show as not yet available
  2. The transfer button is missing or greyed out
  3. Email recipient claims no ticket notification received
  4. Name or email change needed after a transfer begins
  5. Account security or login issues occur

This is where contacting support can help.

How to Reach Help โ€” StubHub Phone Number Support

If online tools donโ€™t solve the issue, you can reach StubHub Customer Service through the official StubHub Phone Number available in your account help section.


(Do not rely on third-party sources โ€” always confirm on StubHubโ€™s contact page for correctness.)

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Support agents can assist with:

  1. Transfer failures or delays
  2. Ticket delivery errors
  3. Billing or payment disputes
  4. Lost or incorrect digital tickets
  5. Event postponements or cancellations

Best Times to Get Support Without Long Waits

Although support hours may vary by location, here are general tips:

Wait Time
Recommended Calling Window
  • Short
Mid-week business hours
  • Moderate
Early mornings Mon/Fri
  • Long
Weekends & event days

To help them assist you quickly, keep these ready:

โœ” Order number
โœ” Event details
โœ” Email associated with account
โœ” Screenshots of any errors

Can You Get a Refund Instead of Transferring?

If transferring isnโ€™t an option or the event has changed significantly, you may look for alternatives. StubHub ticket refund eligibility depends on:

  • Event cancellation (refunds typically issued automatically)
  • Buyer protections through StubHubโ€™s FanProtectยฎ Guarantee
  • Policies set by the event organizer

Pro tip: Contact support before transferring if you might request a refund โ€” transferring may affect your eligibility.

Ensuring a Secure Transfer

To keep tickets safe:

  • Only transfer to trusted recipients
  • Always double-check email spelling
  • Avoid sharing screenshots of barcodes
  • Monitor acceptance status inside your StubHub account

Final Word from USA Tickets Exchange

At USA Tickets Exchange, we believe ticket transferring should be simple, secure, and stress-free. By following this guide, you ensure your event tickets reach the right person without complications.

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If you need expert help or guidance regarding transfer tickets on StubHub, StubHub ticket refund options, or finding the correct StubHub Phone Number, feel free to reach out. Weโ€™re here to help fans enjoy events seamlessly!

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Quick Tips

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