Ticketmaster Phone Number
Get direct support from Ticketmaster representatives for all your ticketing needs
Get the Help You Need: Ticketmaster Customer Support Guide
When you’re dealing with a ticket issue, finding the right Ticketmaster Phone Number quickly can feel overwhelming. Whether your tickets haven’t arrived, you’re facing a technical error, or there’s a last-minute event change, reaching support at the right time is crucial. This updated guide gives you the essential contact options, tips, and best ways to connect with Ticketmaster customer service fast — including details on the Ticketmaster 24 hour customer service phone number options.
Primary Ticketmaster Phone Number
These phone lines are the most commonly used for support:
Main Customer Service Lines:
- General Support: 1-800-653-8000
- Accessibility Services: 1-800-877-7575
- Group Sales: Contact your venue or local sales team
- Corporate Sales: Available through venue partner services
While Ticketmaster resolves many issues online, calling is best when the matter is urgent or complicated.
When Should You Call Ticketmaster?
Phone support is especially helpful for:
Missing, delayed, or incorrect tickets
Refund requests, postponements, or cancellations
Payment failures or double charges
ADA seating and accessibility accommodations
Suspicious account or login issues
Website or app errors during checkout
If you need an instant human response, this is the fastest approach.
Best Times to Call for Shortest Wait
Customer service hours can vary, and some times are much busier than others:
| Call Timing | Wait Time Level |
| Tue–Thu, 10 AM – 2 PM (EST) | Best |
| Monday mornings / Friday mornings | Moderate |
| Weekends & Monday afternoons | Busy |
| Major event days & high-demand ticket releases | Extremely Busy |
Calling during off-peak windows helps you get connected faster.
Other Ways to Reach Ticketmaster Support
If call queues are long, try these quicker alternatives:
🔹 Help Center (24/7 Support)
Browse solutions for:
Account access
Ticket delivery
Resale and transfer rules
Refund policies
Most common issues can be resolved without calling.
🔹 Social Media Support
Platforms like:
Twitter Support: @TicketmasterCS
Facebook Messenger
Useful for non-urgent concerns with typically faster replies.
🔹 Live Chat Assistance
Available through the Ticketmaster website and mobile app during business hours. Often much shorter wait times than phone calls.
What to Have Ready Before You Contact
To avoid delays, keep these details on hand:
Order or confirmation number
Registered email on the account
Last 4 digits of the card used for purchase
Event name, venue, and date
Screenshots or error messages if applicable
Being prepared helps agents assist you more efficiently.
What You Can Expect From Support
Ticketmaster representatives can assist with most ticketing and account issues — but some limitations exist. Refunds, exchanges, or cancellations sometimes depend on the event organizer or seller policies. Complex issues may require follow-ups or escalation.
If your concern isn’t resolved, you can always request a supervisor for further assistance.
Final Takeaway
Whether you’re searching for the correct Ticketmaster Phone Number or using live chat and social support channels, you now have every important detail to reach Ticketmaster quickly and resolve issues with confidence. And when urgent help is needed outside normal service hours, knowing how to access the Ticketmaster 24 hour customer service phone number can make all the difference. For further support or guidance on ticketing solutions, USA Tickets Exchange is always here to help you enjoy a smooth and stress-free ticket experience.
Quick Tips
- Call during off-peak hours (Tuesday-Thursday, 10 AM - 2 PM EST) for shorter wait times
- Have your confirmation number and payment details ready before calling
- Try online chat or help center first for common issues
- Follow @TicketmasterCS on Twitter for real-time support updates
Related Guides
Quick Tips
Always verify ticket authenticity and use official platforms when possible. Be cautious of scams and unusually low prices.
Still Have Questions?
Our expert support team is here to help you with any ticket-related inquiries